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How good software can help with your staff management needs

calldesignapi on October 15, 2018

Looking for ways to improve your staff management? Great software can centralize your all-important company data, saving you time and keeping standards high.

What is a Net Promoter Score© and how do you improve it?

calldesignapi on October 11, 2018

Net Promoter Scores© provide a valuable metric for businesses. But what does a good Net Promoter Score© look like, and how can you improve yours?

Why promoting teamwork is crucial to your business

calldesignapi on October 2, 2018

As we embrace digital technology and the millennial workforce, traditional ideas around teamwork need updating. This article will tell you more.

What is the contingent workforce and how can you manage it?

calldesignapi on September 26, 2018

As the gig economy grows, so does the need for managers to better understand ways to maximize the potential of contingent employees.

The benefits and importance of good performance management

calldesignapi on September 18, 2018

Performance management has undergone significant change in recent years. But what is the importance of good performance management to your business?

Shift Bidding for Better Efficiency and Engagement

calldesignapi on September 11, 2018

Shift Bidding is one more way to improve engagement and keep schedule efficiency in tip top shape– this article examines some of the benefits of bidding as well as ways to make it feasible to bid more often.

Key objectives and processes behind performance management

calldesignapi on September 10, 2018

So what is performance management, and what are its key processes and objectives? In this article, we explore these basics and provide examples.

How an app can boost employee engagement

calldesignapi on August 13, 2018

Are you looking to enhance productivity and save money? Find out how Call Design’s smartphone application ME can benefit your workplace.

How executive input can drive workplace efficiency programs

calldesignapi on August 7, 2018

Increasing your company’s digital IQ with modern WFO solutions could be the key to increasing efficiency, enabling growth and improving staff satisfaction.

Go digital: 5 ways to reward your staff

calldesignapi on June 13, 2018

How can you boost staff morale and productivity? Check out Call Design’s top 5 ways to digitally reward employees, from online gift cards to social shout-outs.

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